At Tobin Home Luxe, we take pride in offering high-quality home decor products. If you are not completely satisfied with your purchase, we provide a hassle-free return and refund process.

Returns Policy

• Items must be returned in their original condition, unused, and with all packaging intact.
• Returns must be requested within 12 days of delivery.
• Customers are responsible for return shipping unless the item is defective or incorrect.
• Once the return is approved, you will be notified about the next steps.

Refund Policy

• Refunds are processed in cash only.
• The refund will be issued at the time of return verification.
• For COD orders, the refund will be arranged at the designated location upon approval.
• No refunds will be processed to credit/debit cards, bank accounts, or digital wallets.

Non-Returnable Items

• Personalized or custom-made items.
• Items that show signs of use, damage, or missing parts not due to our error.
• Clearance or final sale items.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos of the product and packaging. We will arrange a replacement or refund as necessary.

To initiate a return, please contact us at [email protected] with your order details. Our team will guide you through the process.

For further assistance, feel free to reach out to our customer support team.